Who We Are
Our company “Grammatikou Pesticides”, proceeded to an innovation, launching grammafarm.gr, an online department store in order to serve the preferences of consumers from all over Greece and abroad . Read more about our company here.

This privacy policy applies to all visitors and customers who use or have access to our website and the services we provide. It also applies to the human resources data of our employees and contractors.

The company “grammafarm.gr” is a registered company in Giannitsa.

Our address is:
Hadjidimitriou 43 Giannitsa
58100, Pella
Telephone: 2382027324
6972916290
Email: info@grammafarm.gr

For any questions about our privacy policy, you can contact us at info@grammafarm.gr.

Who we share your data with
We use third-party services (data processors) on our sites. The extent to which your data is shared with these providers depends on the use of our services and we refer to them specifically (with links to their privacy policies) in the following sections.

Every third party service we use has been audited by our security team to ensure that their privacy policies and practices meet or exceed the same levels of compliance and standards we follow. Where necessary and available, we maintain additional signed privacy agreements with these companies as an additional level of accountability to ensure that your data is secure.

We disclose potential personally identifiable information and personally identifiable information only to our employees, contractors and affiliates who (i) need to know this information in order to process it on our behalf or to provide services and (ii) who have agreed in writing , to ensure them. Some of these employees, contractors and affiliates may be located outside your country of origin, using our sites and services, you consent to the transfer of this information to them. We will not rent or sell potentially personally identifiable and personally identifiable information to anyone.

We may be required to disclose a person’s personal information in response to a lawful request from public authorities, including for compliance with national security or law enforcement requirements.

If we ever transfer your data to third parties for a purpose other than that which was originally collected or subsequently approved by you, we will give you the opt-out option to limit the use and disclosure of your personal data.

Comments
When visitors leave comments on the site, we collect the data displayed on the feedback form, as well as the visitor’s IP address, to help detect spam through the Akismet service. An Automatic service.

An anonymous string created by your email address (also called a hash) may be sent to Akismet to make sure you are using it. The Akismet Privacy Policy is available here. Once your comment has been approved, your profile picture is visible to the public within your comment.

Let us know that all information sent to the service is encrypted, using our SSL security key.

Cookies
A cookie is a set of information that a website stores on a visitor’s computer that the visitor provides to the website each time a visitor returns to it. We use cookies on all our websites to help identify and locate visitors, use our services and their preferences on our website. Visitors who do not wish to place cookies on their computers should set their browsers to refuse cookies before using our sites, or on their first visit to click on the cookies they want to activate, with the disadvantage that certain features may not work properly without the help of cookies.

There are 4 different types of cookies:

Functionality Cookies
They allow the execution of basic functions of the site, such as adding products to the cart and storing products in the wishlist.
Preferences Cookies
These cookies “memorize” your preferences while browsing on our site, so that we can suggest the right products based on your needs.
Advertising Cookies
With advertising cookies we seek to show you ads related to your interests, so as not to bother you with unwanted messages. Statistics Cookies
They allow us to evaluate the effectiveness of the various functions of our site, so that we can continuously improve the experience we offer you.
If you leave a comment on our site, you can choose to save your name, email address and website in cookies. These are for your convenience, so you do not have to fill in your details again when leaving another comment. These cookies last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain personal information and is discarded when you close your browser.

When you log in, we will also create various cookies to store your login information and display options. Input cookies last for two days and on-screen cookie cookies last for one year. If you select “Remember me”, your connection will last for two weeks. If you log out of your account, login cookies will be removed.

What personal data do we collect and why do we collect it?
Email / Contact Form

We use 100% encryption on our mail servers from the company Qbrains Complete Digital Agency to process all internal emails and communication with our customers. The privacy policy of qbrains.gr is available here. Customers who email us or use the contact forms on our sites will have the email address, IP address and data provided on the contact form or email stored in our files on our Mail Servers. We retain indefinitely all the communication you make via email as well as through the contact forms, so that we can provide ongoing support and improve our services. You can request copies of any previously saved mail with us at any time.

We also use European Servers to send invoices, new orders and personal messages to our customers through a transcactional cloud service, Mailgun, encrypted with SSL / TLS from both our server and the service servers. The reason we use the service is to make sure that all the emails we send will go to your inbox and not to your SPAM. You can see the mailgun privacy policy here.

Analytics

We use Google Analytics to anonymously track visitors and gather traffic information for our sites. The Google Analytics privacy policy is available here. You can learn more about how to opt out of Google Analytics tracking here.

We also use Yoast Seo to anonymously monitor and collect traffic information on our sites. Yoast Seo privacy policy is available here.

We also use Facebook Pixel to help us with our marketing campaigns from time to time. You can see Facebook policy below.

Marketing Campaigns

We may use social media campaigns and online advertising. These service providers use cookies on our websites and / or pixel tracking to display ads on various platforms.

We use the services of MailChimp for email marketing. MailChimp privacy policy is available here.
Instagram privacy policy is available here.
Twitter privacy policy is available here.
Google Ads & amp; Doubleclick, read the privacy policy here, and if you want, you can make an exception
Facebook read here the privacy policy, while if you want, you can make an exception
Hosting and backups

All web servers and hosting are managed by the Qbrains Complete Digital Agency team. This includes web hosting, web databases, file storage, APIs and logs. The Qbrains Complte Digital Agency Privacy Policy is available here.

CloudFlare is a web traffic optimization and distribution service provided by CloudFlare Inc. The way CloudFlare works is to filter all traffic to the Website, ie the communication between our website and the user’s browser, while also allowing the collection of detailed data from this website. CloudFlare privacy policy is available here.

All backups are managed by the Qbrains Complete Digital Agency team and stored on the Amazon Web Services platform located in various locations around the world as well as in third-party Private N.A.S. Farms. You can see Amazon policy here While you can also see here for the service related to the organization of backup data

We do NOT collect

Financial information from a payment service provider
In some cases, we may use an offline payment service to enable you to purchase a product or make payments (“Payment Service”), such as credit card service. Paypal or EveryPay. If you wish to purchase a product or make a payment through a Payment Service, you will be directed to a Payment Service website. Any information you provide to a Payment Service will be subject to the Payment Service’s privacy policy and not to this Privacy Policy. We have no control over and are not responsible for any use by the Payment Service of information collected through any Payment Service. Please read the PayPal Privacy Policy for more information.
Please read the Everypay Privacy Policy for more information information.
Sensitive information
Please do not send or disclose sensitive personal information (such as social security numbers, information about racial or ethnic origin, political views, religion or other beliefs, health, your criminal background or participation in trade unions) in or through the Company Services or otherwise.
We do not collect or store your credit / debit or pre-paid card number.

What rights do you have over your data? Of course, this excludes the data we need for administrative or security purposes or if required by law to retain some of the data.

A person seeking access or seeking to correct, modify or delete inaccurate data should direct their inquiry to info@grammafarm.gr. We will reply you within a reasonable time, not exceeding one month. For personal data related to the details of your orders, and data such as name, surname, address, etc. you can go to your Account and change them from there.

How we protect your data
The security and reliability of our services is our first priority. We invest heavily in training our staff and infrastructure to ensure that best practices are followed in everything we do.

Prevention is best when it comes to security, and as a first step, we implement internal review procedures as well as quality assurance procedures specifically designed to prevent potential security risks in our services. Each employee and contractor goes through a history check and an integration process, which includes a trial period where access to customer data is only granted when they work under the supervision of another staff member.

All staff have access only to systems that are immediately required to complete their tasks. We use dual factor authentication for all critical communication systems and services. We automatically record all staff activity using internal recording tools.

Wherever on our website personal data is entered (address, email, name, telephone numbers, etc.) it is encrypted through a secure security certificate with 2048Bit Encryption (SSL). Personal data such as (passwords, & email accounts) are stored in our database encrypted (hashed).

What data breach procedures do we apply? within 24 hours from the moment our team is aware of the event. We will also report this incident to the competent data protection authority, while we will take all necessary steps to assist our members in issuing new security codes.

Content from other sites
Articles on our website may contain material from other websites that have nothing to do with us, material such as (Videos, images, etc.). This content of other sites (websites) behaves in the same way as a user would visit it in its normal site.

These sites (websites) may collect your data using cookies. E-geoprostasia.gr has no responsibility or relationship with the respective sites and their terms of use. Such websites can be e.g. YouTube where you can see his policy here

Minors
This site is not intended for people under the age of consent.

Payment Methods / Transaction Security
Recognizing the importance of electronic payment security, EveryPay is a licensed Payment Institution by the Bank of Greece (decision no. 280/3 / 23-7-2018 FEK B 3010 / 25-7-2018), and manages card payment transaction data securely, in accordance with the regulatory framework of the card transaction security management standard.

Everypay is certified to the Card Transaction Security (PCI DSS) standard, and is subject to periodic inspections by a specialist consulting firm.

All Everypay services are provided through secure connections with 256 bit SSL certificates. EveryPay also supports 3D Secure, an additional security feature for VISA, MasterCard & American Express cards.

The Payer will then have to enter his personal secret code to successfully complete the transaction.

Changes to the Privacy Policy
Although most changes are likely to be of the utmost importance, we may modify the Privacy Policy from time to time, in whole or in part, at our sole discretion.

Date of last revision: 14 December 2020